Privacy Policy
Effective Date: September 16, 2025
Beim Health, LLC (“Beim Health,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our websites, applications, AI assistants, chatbots, and membership services. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
- Account Information: Name, email address, phone number, membership status, and payment details (if applicable).
- Usage Information: Interaction with AI assistants, chatbot conversations, pages visited, and clicks within our platform.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Optional Information: Any information you choose to provide about your preferences, health interests, or product feedback.
2. How We Use Your Information
- To operate and improve our platform, AI assistants, chatbots, and membership services.
- To provide curated, clinician-vetted products and services and display membership benefits.
- To communicate with you, including sending updates, promotions, or service notifications.
- To monitor platform usage, diagnose issues, and improve user experience.
3. Information Sharing
- We do not sell your personal information to third parties.
- We may share limited information with independent providers in the Freely Health Network when a physician order is required for a product or service.
- We may disclose information if required by law or to protect the rights, safety, or property of Beim Health or others.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no system is completely secure, and we cannot guarantee the security of your information.
5. HIPAA Disclaimer
Our AI assistants and chatbots are not HIPAA compliant. Do not provide sensitive personal health information (PHI) through our services. Any health information shared with our platform is at your own risk.
6. User Choices
- You may update, correct, or delete your account information by contacting support@beimcares.com.
- You can opt out of marketing communi