Terms of Service

Effective Date: September 16, 2025

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, chatbots, AI assistants, membership programs, and related services operated by Beim Health, LLC (“Beim Health,” “we,” “our,” or “us”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

By clicking “I Agree,” checking the acceptance box, or otherwise using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and all disclaimers contained within.

1. Nature of the Platform

Beim Health operates as a membership-based platform that provides access to AI-powered assistants and a marketplace of curated products and services. Many of these products and services are clinician-vetted to help ensure safety and quality. Membership may be free or paid, and members may receive access to discounted prices on certain products or services. Beim Health is not a medical provider and does not itself deliver healthcare services.

2. No Medical Advice

Our AI assistants and chatbots are for informational and educational purposes only. The content they provide does not constitute medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider for medical advice and decisions.

3. Not HIPAA-Compliant

Our chatbots and AI assistants are not HIPAA compliant. Do not share personal health information (PHI) or sensitive data through these tools. Any information you provide is submitted at your own risk.

4. Marketplace and Provider Network

Beim Health facilitates access to products and services but does not itself provide them. Some products and services may require a physician order. These orders may be included in the purchase, or provided separately by an independent licensed physician. Such medical services are offered through independent providers within the Freely Health Network, not by Beim Health. Beim Health does not supervise or control these providers, and their services remain their sole responsibility. Information about the ordering provider will be made available when required.

5. Membership Terms

By joining Beim Health, you become part of a private membership community. Membership may include free or paid tiers, with benefits such as access to discounted pricing on select products and services. Beim Health reserves the right to modify or discontinue membership benefits at any time.

6. Limitation of Liability

To the fullest extent permitted by law, Beim Health, its owners, employees, contractors, or affiliates shall not be liable for any injury, illness, or death arising from the use of our platform, AI assistants, products, services, or third-party providers, or for any reliance on information generated by our AI assistants or chatbots. You acknowledge and agree that you use Beim Health’s platform and services entirely at your own risk.

7. User Responsibilities

By using our services, you agree that you are solely responsible for your health-related decisions. You will not rely on AI assistants or chatbots as substitutes for medical care. You will confirm with a licensed provider whether any product, service, or treatment is appropriate for you. You will comply with all applicable laws in connection with your use of products and services.

8. No Guarantee of Outcomes

Beim Health makes no warranties or guarantees regarding the effectiveness, safety, or suitability of any product, service, or provider. All offerings are provided “as is” and “as available” without warranties of any kind.

9. Indemnification

You agree to indemnify, defend, and hold harmless Beim Health, its affiliates, and its officers, directors, employees, and contractors against any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from or in any way related to your use of the platform.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes will be resolved through binding arbitration in Austin, Texas, except where prohibited by law.

11. Modifications

We may update these Terms periodically. Updates will be posted with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

12. Contact Information

Beim Health, LLC
5900 Balcones Dr.
Austin, Texas
📧 support@beimcares.com